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Client Service Manager Needed!

BE Recruitment is seeking an experienced and dynamic Client Services Manager to join our client in their fast-paced client services department. This is an excellent opportunity for a client-facing accounts manager ready for the next step in their career. Specialising in the supply of POS/POP within the temporary and permanent display industry.

(All Office Based – Based in Wigston, Leicester (LE18).

Role & Responsibilities:

  • Service Delivery: Ensure that service delivery levels exceed client expectations.
  • Client Meetings: Attend face-to-face client meetings, typically held at Mint’s offices.
  • Account Management: Take ownership of the overall management of the account, acting as the main point of contact.
  • Internal Briefing: Produce internal paperwork to brief the wider Mint team.
  • CPA Production: Create CPAs for complex projects to share both externally and internally.
  • Collaboration: Work closely with internal departments to deliver projects through the manufacturing facility.
  • Problem Solving: Address and resolve issues to ensure the timely delivery of goods to meet customer requirements.
  • Sales Maximisation: Identify and maximise all sales opportunities, seeking new business prospects.
  • Risk Management: Identify and mitigate risks to accounts, both externally (competition and financial health) and internally (quality and delivery issues), before they affect the client.
  • Sales Forecasting: Provide accurate sales forecasts to your line manager.
  • WIP Management: Keep work-in-progress records updated in a timely manner.

Ideal Candidate Traits & Abilities:

  • Proficiency: Skilled in Microsoft Office, especially Outlook, Excel, and Word.
  • Procedure Adherence: Follow all relevant procedures as set out.
  • Manufacturing Experience: Previous experience within a manufacturing environment is desirable.
  • Attention to Detail: Maintain a high level of detail in all tasks.
  • Administrative Skills: Demonstrate strong administrative capabilities.
  • Communication: Possess strong communication skills.
  • Positive Attitude: Maintain a positive attitude in all interactions.
  • Organisation: Organise the working day effectively.
  • Time Management: Exhibit excellent time management skills.
  • Team Collaboration: Work well with other departments towards shared goals.
  • Independence: Able to work independently with confidence.
  • Adaptability: Confidently work with differing personalities.
  • Flexibility: Carry out other duties as required.

Compensation and Benefits:

  • Salary: £35,000 to £40,000, depending on experience.
  • Office Hours: 08:00 am to 5:00 pm, Monday to Thursday; 08:00 am to 4:00 pm, Friday.
  • Holiday: 28 days per annum, inclusive of 8 public/bank holidays. We typically shut down between Christmas and New Year. Additionally, you get your birthday off.

Don’t Wait – Apply now!

For more information please contact BE Recruitment Leicester

We act as an employment business in relation to this vacancy.

BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.


Job Information

Job Reference: mtCSM_1720098905
Salary: £35000 - £40000 per annum
Salary From: £35000
Salary To: £40000
Job Industries: Manufacturing and Production
Job Locations: Leicester, Leicestershire
Job Types: Permanent
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