BE Recruitment are working with a Home Appliance Distribution Company based in Small Heath, Birmingham. We are currently looking for Customer Service Clerks to support their busy operations. It is a permanent role from day one and it starts on 25/10/2021.
Must have your own PC/Laptop
Duties will include:
- Answering Customer’s calls
- Dealing with issues
- Recording issues and passing them over to the engineering team
- Achieve all service KPI’s
Hours of work:
- Any 5 days out of 7 (working from home during the weekend, required to use own PC/Laptop)
- 12 weeks rota sent in advance
- 37.5 hours a week in total within the below hours:
- Monday – Friday 08:00 – 18:00
- Saturday 09:00 – 16:00
- Sunday 11:00 – 15:00
- Weekends are on a rota basis
- £17550 pa
- up to £180 bonus a month based on performance
- Excellent Customer Service skills
- Ability to prioritise and organise
- Good communicator at all levels including the ability to negotiate
- PC literate
- Problem solving skills and a high level of attention to detail
- Ability to work under pressure and meet deadlines
If you are interested, please APPLY NOW
For more information please contact BE Recruitment Tamworth
If you haven’t heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.
We act as an employment business in relation to this vacancy.
BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.