2 x Service Coordinators
Leicester – LE19
APPLY NOW!
BE Recruitment are working with a vibrant, industry leading fire protection services company based in Leicester. This client is looking to recruit 2 x Service Coordinators to join their dynamic team in Leicester.
We have immediate starts available with annual wage up to £24000 per year!
Benefits of the Service coordinator Role:
- Excellent financial package.
- Optional overtime available
- Great canteen and break out facilities.
- Monday to Friday
- Fixed shift
- Pension scheme
- 25 days annual leave (Exclusive of bank holidays)
Duties will include (but are not limited to):
- Logistically efficient scheduling of site visits for technicians and or sub-contractors, ensuring that compliance schedules are adhered to
- Clear communication with clients and engineering team on scheduled scope of works
- Responding to client requests via phone & email, ensuring KPIs are met.
- Maintaining current customer records using the management software.
- Auditing all project / service-related activities making sure outstanding works, or works requiring further works, are completed in a timely manner.
- Investigate & action EMCS Reports.
- Setting up new monitoring accounts with EMCS.
- Call out rota amendments and distribution to EMCS, engineering team & Service Managers.
- Add/update site, equipment & contract info on IT Systems.
- Create/book in jobs on IT Systems.
- Check, complete & invoice jobs to include part invoicing where required.
- Populate and program from engineer’s electronic dockets further works actions.
- Create service reports
- Create / book-in sub- contractor purchase orders
- Day to day labour allocation responsibility
- Monitor Daily Invoicing and Exceptions.
- Monitor engineer return to site visits and allocate labour
- Monitor Inspection Performance
- Handle invoice queries. Escalate as required.
- Maintenance, Invoicing Statistic Monitoring.
If you are interested, and wish to work in a friendly and truly great team, please APPLY NOW
For more information, please contact BE Recruitment on 01827 488 012 to speak with Lee or Dilan.
We act as an employment business in relation to this vacancy.
BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
