Admin and Secretarial

Compliance AdministratorRequired!

BE Recruitment are seeking a diligent and detail-oriented Compliance Administrator to join our team. The Compliance Administrator will play a crucial role in ensuring that our company operates within the boundaries of relevant laws and regulations, while also building positive relationships with clients and providing support for internal administrative processes.

Key Responsibilities:

• Develop, implement, and enforce compliance programs to ensure adherence to legal standards and internal policies.
• Conduct audits and maintain accurate records to ensure compliance with GDPR guidelines and employment legislation.
• Oversee the on-boarding process for new candidates, including Right to Work checks and documentation.
• Build and maintain relationships with clients, facilitating clear communication regarding deadlines, procedures, and compliance requirements.
• Assist with payroll processing, time sheet entry, and provide cover for payroll and administrative roles when necessary.
• Complete compliance reports, conduct audits, and address conflicts with empathy and assertive communication.

Requirements:

• Strong administration or customer service background.
• Preferable experience in a similar role in compliance, preferably within the recruitment sector.
• Strong verbal, written, and organisational skills.
• Minimum of 2 years of administration experience.
• Background in customer service.

Please apply if interested, and one our team will be in touch!

If you haven’t heard back from us within 3 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

We act as an employment business in relation to this vacancy.

BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

#INDH

Payroll Administrator Required!

BE Recruitment is seeking a meticulous and proactive Payroll Administrator to join our dynamic team. As a Payroll Administrator, you will be ensuring smooth payroll operations, maintaining strong client relationships, and upholding compliance with employment legislation and best practices.

Responsibilities:

• Take full responsibility for payroll and timesheet entry onto client portals and internal systems.
• Build and nurture relationships with clients, ensuring clear understanding of deadlines, timesheet procedures, and methods.
• Manage time effectively to ensure all timesheets are sent out by Friday 3pm and completed by Monday 3pm, with timely communication to relevant parties regarding late or missing submissions.
• Maintain accurate records and adhere to GDPR guidelines and Employment Legislation.
• Update stakeholders on overdue or missing timesheets and ensure compliance with pre-agreed procedures.
• Familiarise yourself with BE systems including Recruso, Temp Hero, and Citation.
• Monitor Payroll and Accounts in-boxes and liaise with external payroll partners professionally and promptly.
• Handle pay queries efficiently by liaising with workers, clients, and payroll providers.
• Ensure GDPR compliance with New Starter details provided to external payroll providers.
• Manage Temporary Worker Holiday requests and report holiday bookings and accruals weekly to Directors.
• Address Driver PCNs and update the Toll Tracker.
• Handle distribution, chasing, and implementation of all necessary forms for compliance.
• Ensure compliance with National Minimum Wage legislation and complete weekly compliance reports for Temporary Worker’s details.

Requirements:

• Strong administration or customer service background.
• Excellent verbal, written, and organisational skills.
• Minimum 3 years of administration experience.
• Solid understanding of customer service principles.

Hours of Work:

• Monday – Thursday: 09:00-17:00
• Friday: 09:00-16:00

Pay:

• £25,000 per annum.

Please apply if interested, and one our team will be in touch!

If you haven’t heard back from us within 3 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

We act as an employment business in relation to this vacancy.

BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

#INDH

Service Coordinator Required!

Meridian Park – LE19

APPLY NOW!

BE Recruitment are currently looking for a Service Coordinator working within a fire & safety solutions company based in LE19, Meridian.

This is a customer service based role, dealing with customer queries, coordinating operations engineers, planning, admin & booking appointments.

Shift:

• Monday to Friday – 08:30 – 16:30 or 09:00 – 17:00

Pay:

• £22,000 – £25,000+ P/A (Negotiable)

Additional Benefits:

• Monthly & Quarterly Bonuses
• Team events, nights out, events, parties, lunches etc…
• Long-term progression / investment in development.

Day to Day duties:

• Logistically efficient scheduling of site visits for technicians and or sub-contractors, ensuring that compliance schedules are adhered to
• Clear communication with clients and engineering team on scheduled scope of works
• Responding to client requests via phone & email, ensuring KPIs are met.
• Maintaining current customer records using the management software.
• Auditing all project / service-related activities making sure outstanding works, or works requiring further works, are completed in a timely manner.
• Investigate & action EMCS Reports.
• Setting up new monitoring accounts with EMCS.
• Call out rota amendments and distribution to EMCS, engineering team & Service Managers.
• Add/update site, equipment & contract info on IT Systems.
• Create/book in jobs on IT Systems.
• Check, complete & invoice jobs to include part invoicing where required.
• Populate and program from engineer’s electronic dockets further works actions.
• Create service reports
• Create / book-in sub- contractor purchase orders
• Day to day labour allocation responsibility
• Monitor Daily Invoicing and Exceptions.
• Monitor engineer return to site visits and allocate labour
• Monitor Inspection Performance
• Handle invoice queries. Escalate as required.
• Maintenance, Invoicing Statistic Monitoring.

Desired Skills:

• Positive attitude
• Self Motivated
• Communication skills & professional manner
• Ability to work within a team
• Relationship building skills
• Customer service skills
• Problem solving skills
• IT Literate
• Organisation abilities

DON’T WAIT APPLY NOW!!

If you are interested, please apply now

For more information, please contact BE Recruitment Leicester 01164826500

If you haven’t heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

We act as an employment business in relation to this vacancy.

BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

#INDE

Senior Service Coordinator Required!

Meridian Park – LE19

APPLY NOW!

BE Recruitment are currently looking for a Senior Service Coordinator working within a fire & safety solutions company based in LE19, Meridian.

This is a role which focuses on leadership within a customer service based role, ensuring customer enquiries are being handled efficiently, as well as coordinating operations engineers, planning, supporting with administration tasks & appointments.

*Must have leadership / operational experience*

Shift:

• Monday to Friday – 08:30 – 17:00

Pay:

• £27,000 – £30,000+ P/A (Negotiable)

Additional Benefits:

• Monthly & Quarterly Bonuses
• Team events, nights out, events, parties, lunches etc…
• Long-term progression / investment in development.

Day to Day duties:

• Leadership – Leading a team by example with high levels of accountability for team performance.
• Monitoring Performance – Ensuring the helpdesk team are completing all daily tasks including scheduling, invoicing and communication with clients Escalation point for complex queries & complaint resolution. Auditing project / service-related activities making sure outstanding works, or works requiring further works, are completed in a timely manner.
• Reporting – Producing dynamic reports suitable for Management review and managing team performance using the data. Investigate & action EMCS Reports. Create audience appropriate service reports for management & clients.
• Efficiency – Logistically efficient scheduling of site visits for technicians and or sub-contractors, ensuring that compliance schedules are adhered to. Review job completion and engineer revisits to improve first time fix rates.
• Communication – Clear communication with clients and engineering team on scheduled scope of works. Maintaining flow of information between technicians and clients. Responding to client requests via phone & email, ensuring KPIs are met. Reviewing engineer job reports prior to issuing to client to sense check for spelling, punctuation, grammar and clarity of information provided.
• Client Management System – Maintaining current customer records using the management software. Creation of new jobs and the associated project files. Compilation of project files to include all completion certificates, manuals and drawings. Add/update site, assets, contacts & contract costings.
• Ordering Equipment – Coordinating the ordering / collection of parts for jobs as required. Ordering Access / Plant equipment where required
• Contractor Management – Ordering the activities of Sub Contractors where required. Monitoring and reporting on subcontractor performance for compliance with agreed KPIs.
• Invoicing – Producing invoices for service-related work. Ensuring the Helpdesk Team are invoicing/progress invoicing on a daily basis at the earliest opportunity on job/stage completion. Handle invoice queries – escalating to Service Managers as required.
• Engineer Callout / Alarm Monitoring – Setting up new monitoring accounts with EMCS. Call out rota amendments and distribution to EMCS, engineering team & Service Managers.
• Admin – General administrative duties. Hotel bookings. All reasonable requests from the Service Manager.

Desired Skills:

• Strong leadership skills – Ability to manage & lead a team, holding yourself accountable for performance.
• Problem solving – Taking responsibility in problem solving and conflict resolution.
• Customer service skills – Deliver exceptional customer service – going the extra mile!
• Excellent work ethic & attitude to work
• Strong communication skills
• Team skills – Ability to work within a team, motivating the team & building strong relationships – providing clear direction
• IT Skills

DON’T WAIT APPLY NOW!!

If you are interested, please apply now

For more information, please contact BE Recruitment Leicester 01164826500

If you haven’t heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

We act as an employment business in relation to this vacancy.

BE Recruitment is an equal opportunity recruiter and therefore we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

#INDH